Terms of Service
Creator Likeness and Platform Agreement version 2026-10 — source dated 25 September 2026
Document HK-LEGAL-TERMS-20260925-V6.0, published September 25, 2026
Platform terms and signed project agreements
Read these Terms with the Privacy Notice, the Creator Likeness and Platform Agreement version 2026-10 and each signed project agreement. Existing signed agreements retain their own scope and payment rights.
1. Operator and agreement
HyperKnown is operated by Pylon Film Pty Ltd (ABN 14 698 990 215; ACN 698 990 215), an Australian proprietary company (HyperKnown, Pylon, we or us). These Terms govern access to our marketplace and the platform services you request. They apply when you accept them. Legal notices: legal@hyperknown.ai or Level 2, 111 Harrington Street, The Rocks NSW 2000, Australia. The Privacy Notice explains personal-information handling; it does not itself grant likeness rights.
2. Contract documents and existing rights
The Creator Likeness and Platform Agreement version 2026-10, supplied on 25 September 2026 and published at /legal/licensing-agreement, is the current source of Creator platform permissions. Read it with the Privacy Notice, each signed project agreement and each separate Licence Programme opt-in. Specific signed records control their subject matter. Earlier accepted agreements and existing licences retain their scope, term and accrued payment entitlements. Publication or a profile edit does not retrospectively change them. Clause 14 of the Creator agreement governs later updates: at least 14 days’ notice by registered email and in the account, an updated version and material-change summary, and the opportunity to decline before the effective date. A Creator who declines keeps their accepted version for commitments already on foot; new opportunities may stop and withdrawal is without penalty or fee.
3. Eligibility, accounts and authority
You must be at least 18 and legally able to enter the relevant agreement. Creators must complete our identity and consent requirements before marketplace approval; signing an onboarding agreement alone does not establish identity verification. Give accurate legal, contact, rights, tax and payout information, keep it current, safeguard your account and promptly report unauthorised activity. A Brand signatory must have authority to bind the named Brand. A manager or delegate may act only within active recorded authority; permission to manage an account is not permission to sign for someone else.
4. Casting and preparation before payment
Under clause 3 of the Creator agreement, Pylon receives an exclusive platform licence to administer AI commercial uses of submitted materials and to create, train, refine, version, store and maintain persistent AI Characters, including face, body, movement and voice models. Pylon may use authorised Creator Materials and opted-in Linked Account Content to train, evaluate and improve its models, systems and tooling. Creator ownership is retained and disclosed existing commitments are excluded. Ordinary personal, editorial and live-performance work remains available subject to approved project exclusivity. The agreement includes a royalty-free promotional licence for HyperKnown showreels, case studies and sales material, and the moral-rights consent stated in clause 3.1. Private casting, previews and technical evaluation do not earn a separate fee unless commissioned as paid work or required by law. No booking or income is promised.
5. Project commitments and production
Outside a Licence Programme separately opted in to under clause 6, public commercial use requires a project brief the Creator accepts and signs and the Brand funds. The Creator may accept or decline the brief and general script, has no right to rewrite them, and a conforming final asset needs no second creative approval. Material changes require fresh acceptance or decline. Each project record defines its scope, territory, term and economics. A Licence Programme must disclose permitted categories, restrictions, fees or fee share, term, territory and opt-out before a separate opt-in; that opt-in approves uses within the programme without project-by-project approval. The Background Extra Programme described in the agreement covers non-speaking background, crowd and incidental extra appearances. Signing the platform agreement alone does not opt a Creator in. Features and programmes are available only when offered with the required controls and disclosures.
6. Fees, consideration and payout timing
Each licence price is made up of the Creator’s talent fee and Pylon’s commission, shown separately to the Brand at the casting stage. The Creator receives 100% of the agreed talent fee; Pylon’s commission is charged to the Brand on top and is never deducted from the talent fee. Exact signed project amounts control. The share covers only the gross licence fee paid for licensed use of that Creator’s AI Character or Outputs. Other Pylon revenue is excluded to the extent it is not attributable to that licensed use, as listed in clause 8.3. Bundled prices are allocated reasonably and consistently; the allocated licence fee is disclosed before project approval or in Licence Programme reporting. Pylon cannot relabel a substantive licence fee as other revenue. Pylon bears its own operating, sales, legal, compliance and technology costs without deducting them from the Creator’s share. Authorised deductions, representative commissions and payout details remain visible under clause 8. No booking or income is guaranteed.
7. Payment holds, deductions and disputes
Captured creator earnings remain held until final deliverables exist, the Brand expressly accepts delivery, at least seven days have elapsed from payment capture, and no open dispute or other applicable hold prevents release. These are cumulative conditions: silence and elapsed time do not constitute acceptance. Becoming eligible is not a bank transfer; eligible earnings are processed through scheduled, operator-approved payout runs and the applicable provider. Verification, sanctions, fraud, refunds, chargebacks, failed payout details or legal requirements can delay payment. We will not impose undisclosed deductions or treat an administrative payout delay as permission to use a likeness outside its licence. Each party remains responsible for applicable taxes; any withholding or deduction must be disclosed or required by law.
8. Delivery, corrections and cancellation
Under the v3 project agreement, a Brand’s change-of-mind cancellation is non-refundable and takes effect at the end of the paid term. The Brand remains liable through the latest month paid for or the entire series of months purchased in advance. Stopping use early creates no partial-month refund or unused-period credit. There is no automatic renewal or charge for a later period. Brands must promptly identify material non-conformity and allow a reasonable opportunity to correct it. Preference changes are not defective delivery. Nothing excludes refunds or remedies required by law or remedies for failure to supply agreed rights or services. Payment-provider disputes remain available under their applicable rules.
9. Intellectual property and permitted access
Creators retain ownership of their identity and Creator Materials. Pylon’s AI Character, training, promotional and sublicensing permissions are those expressly granted in clause 3 of the Creator agreement. A Creator who chooses to link a social or content account authorises the collection and use specified in clause 2, warrants all necessary third-party and platform permissions, and must report any affected material if those warranties cease to hold. Disconnecting stops further collection after a reasonable technical period; it does not undo collected material, trained AI Characters or existing licences. Raw Creator Materials may not be resold as standalone assets and raw identity documents are never licensed to Brands. Sublicences and suppliers remain limited by the approved project or separately opted-in programme, the Creator’s restrictions and clause 7. A Brand does not receive unrestricted training or extraction rights merely by booking a Creator.
10. Content, claims and conduct
Users must have rights to the material they submit. No party may authorise unlawful, infringing, deceptive or non-consensual uses. The signed Creator and project agreements impose additional prohibited categories and restrictions, including pornography, political persuasion, hate, harassment, fraudulent identity and unsubstantiated medical or financial claims; a project request cannot override an absolute prohibition. Brands are responsible for their products, claims, substantiation, targeting, advertising compliance and required AI disclosures. Creator approval does not substantiate a Brand’s claim. Scraping, impersonation, bypassing access controls, manipulating payments or referral records, and misusing identity documents are prohibited. Report misuse to safety@hyperknown.ai.
11. Confidentiality and records
Protect non-public briefs, scripts, prices, raw materials, personal information and security information. Share them only with authorised people who need them for the transaction and are bound to equivalent duties. Under a v3 project agreement, a Brand using a Creator’s AI likeness must share at least one final video or campaign asset featuring that Creator, linked to the specific project. An accessible TikTok, website, Dropbox or equivalent URL to the final asset is sufficient. Source files, prompts and production logs are not required as routine Creator-facing evidence. Keep the link accessible or provide a replacement for the relevant version. This does not remove obligations to retain signed agreements, campaign records or evidence required for a specific dispute or by law. The Privacy Notice governs HyperKnown’s necessary records.
12. Withdrawal, suspension and accrued rights
Creators may stop future presentation and decline future projects. Licence Programme opt-out stops new licences after a reasonable technical period, while previously licensed, commissioned or in-production uses continue for their approved scope and term with fees still due. Account removal, suspension, deactivation or deletion does not cancel existing projects, sublicences or programme commitments; necessary Outputs may continue to be generated to service them. Payout delay, representation disputes, incapacity or death do not themselves rescind compliant funded rights. New discretionary bookings stop on notice of death or incapacity while authority is checked. Materials, Linked Account Content and AI Characters are deleted, disabled or de-identified under the retention schedule, subject to active commitments, accounting, disputes, backups and legal holds. Retained material is restricted from unrelated use. Breach remedies, safety reporting and mandatory rights remain available.
13. Referral offers
HyperKnown may publish a referral offer with a stated reward, currency, eligible country list, qualification criteria, validation hold and version. Unless that offer expressly says otherwise, a reward is earned only when a distinct referred Creator uses the referrer's link, completes email and identity verification and Creator consent, is approved and available for marketplace work, and has an active payout destination. A visit, lead, incomplete signup, Brand account or ineligible-country signup is not payable. Self-referrals, duplicate or controlled accounts, shared payout destinations, false identity or country information, bots, spam, purchased traffic, coercion and misleading advertising are prohibited. The version recorded at signup governs that referral; later changes apply only to later signups. We may withhold or reverse a reward for fraud, error, refund, ineligibility or legal necessity, but will not retrospectively reduce a valid accrued reward merely because a later offer changes. Referral rewards are promotional payments, may be subject to payout thresholds and tax reporting, and do not create employment, agency, partnership or authority to speak for HyperKnown. Referrers must follow applicable marketing, privacy and platform rules and must never collect another person's identity documents or payout details.
14. Service responsibility and limits
For Creator platform participation, clause 11 of the Creator agreement states Pylon’s responsibility and limitations. Services are provided as is and as available; features and programmes may change or be discontinued. Subject to law, the clause excludes the stated indirect and other losses and caps Pylon’s aggregate liability at the platform fees retained for that Creator in the 12 months before the first event giving rise to the claim. It includes the consumer-guarantee remedy limitation and a 12-month written claim-notification provision to the extent permitted by law. Read the complete clause for its qualifications; non-excludable rights, accrued payment duties, fraud and wilful misconduct are preserved as stated there. Clause 3.5 permits the specified assignments and business dealings without Creator approval; an assignee of the whole agreement assumes payment, privacy, security and use duties and the Creator receives notice. No transfer expands a grant or erases accrued earnings. A separately signed project agreement retains its own provisions for its subject matter.
15. Disputes and governing law
Creator platform disputes follow clause 12 of the Creator agreement: New South Wales law, written notice and a good-faith attempt to resolve the dispute for 30 days before proceedings, with exceptions for urgent relief or an expiring limitation period. Creators submit to exclusive NSW jurisdiction for proceedings they bring; Pylon may seek the specified misuse or intellectual-property relief or judgment enforcement in any competent court. Mandatory complaint and tribunal pathways remain available. Clause 15 governs general matters, including international operations subject to the Privacy Notice and law, notices, severability, further assurances, force majeure, sanctions and survival. A project’s signed dispute provisions continue to govern that project. Contact support@hyperknown.ai, privacy@hyperknown.ai or legal@hyperknown.ai as appropriate.
If you have questions about these Terms, please contact us at legal@hyperknown.ai.