Terms of Service
Document HK-LEGAL-TERMS-20260901-V2.1-REVIEW, updated September 1, 2026 (pending counsel review)
Draft: not yet effective
These terms are pending counsel approval. Sensitive onboarding and live transactions must remain disabled until the approved release is recorded and deployed.
1. Agreement to Terms
This is a pre-launch draft for counsel review. HyperKnown is operated by Pylon Film Pty Ltd (ABN 14 698 990 215; ACN 698 990 215), an Australian proprietary company. Legal notices may be sent to legal@hyperknown.ai or Level 2, 111 Harrington Street, The Rocks NSW 2000, Australia. This draft does not become effective merely because it is published.
2. Eligibility
You must be at least 18 years old and legally able to form binding contracts under applicable law. HyperKnown is for adults only: minors cannot register or be onboarded as Creators, and your age is verified again during identity verification before any likeness can be published or licensed. By registering an account, you represent and warrant that all information you provide is accurate, current, and complete. Accounts registered by automated means are not permitted.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must immediately notify us of any unauthorized use or security breach. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Marketplace Rules
HyperKnown operates as a marketplace connecting creators who license their likeness ("Creators") and businesses that license those likenesses ("Brands"). All transactions are subject to the Likeness Licensing Agreement. Both parties must act in good faith, provide accurate representations, and comply with applicable laws. Manipulation of reviews, ratings, or search rankings is strictly prohibited.
5. Payments
All payments are processed through our third-party payment provider after Creator approval and before production begins. License fees remain held until final content has been delivered and the Brand explicitly accepts that delivery. Silence or the passage of time does not release funds. After the Brand accepts delivery, a dispute window of at least seven days applies before the Creator's share becomes eligible for release, and eligible Creator payouts are then made in scheduled, operator-approved payout runs. An open dispute, refund, or chargeback continues the hold until it is resolved. Refund requests must be raised through the transaction dispute process and are assessed against the License Order, delivery evidence, payment-provider outcome, and applicable law; these Terms do not promise an automatic refund after funds have been transferred. HyperKnown charges a platform fee as disclosed at the time of each transaction. Creators are responsible for applicable taxes on their earnings.
6. Intellectual Property
Creators retain full ownership of their likeness, image, voice, and any associated intellectual property. By listing on HyperKnown, Creators grant a limited license to display their profile on the platform. License agreements between Creators and Brands are governed by the Likeness Licensing Agreement. HyperKnown's name, logo, and platform design are protected trademarks.
6A. Referral Offers
HyperKnown may publish a referral offer with a stated reward, currency, eligible country list, qualification criteria, validation hold and version. Unless that offer expressly says otherwise, a reward is earned only when a distinct referred Creator uses the referrer's link, completes email and identity verification and Creator consent, is approved and available for marketplace work, and has an active payout destination. A visit, lead, incomplete signup, Brand account or ineligible-country signup is not payable. Self-referrals, duplicate or controlled accounts, shared payout destinations, false identity or country information, bots, spam, purchased traffic, coercion and misleading advertising are prohibited. The version recorded at signup governs that referral; later changes apply only to later signups. We may withhold or reverse a reward for fraud, error, refund, ineligibility or legal necessity, but will not retrospectively reduce a valid accrued reward merely because a later offer changes. Referral rewards are promotional payments, may be subject to payout thresholds and tax reporting, and do not create employment, agency, partnership or authority to speak for HyperKnown. Referrers must follow applicable marketing, privacy and platform rules and must never collect another person's identity documents or payout details.
7. Content Policy
All content uploaded to the platform must comply with this Content Policy and the exact restrictions recorded in each Creator's License Order and consent. Content that is defamatory, infringing, deceptive, non-consensual, sexually exploitative, hateful, violent, politically endorsing without explicit consent, or otherwise illegal is prohibited. Users must not upload or generate another person's face, body, or voice without documented authority. We may quarantine or remove content, suspend accounts, preserve evidence, and cooperate with lawful takedown requests. AI-generated content must be clearly labeled wherever required by the License Order or applicable law. Report suspected misuse to safety@hyperknown.ai.
8. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure. We are not responsible for the quality, legality, or accuracy of Creator content or Brand campaigns.
9. Limitation of Liability
Nothing excludes a guarantee, right, or remedy that cannot lawfully be excluded, including under the Australian Consumer Law. Subject to counsel approval and applicable law, the proposed aggregate cap is the greater of AUD 1,000 and the platform fees paid to Pylon in the twelve months before the event, with carve-outs for fraud, wilful misconduct, confidentiality, identity or likeness misuse, payment obligations, and liability that cannot lawfully be capped.
10. Governing Law
The proposed governing law is New South Wales, Australia, with the courts of New South Wales having non-exclusive jurisdiction subject to mandatory consumer and privacy rights. The parties should first attempt good-faith resolution. This clause remains subject to Australian counsel approval.
If you have questions about these Terms, please contact us at legal@hyperknown.ai.